AI Engine & BYOK Configuration

InfoPRO PLAN EXCLUSIVE

AI features (conversational sales assistant, smart recommendations, customer support, OpenAI & Gemini key integration) are available on the Pro plan.

Chatbot Branding & Storefront Widget Settings

Live Storefront ConfiguratorInfoReal-Time Sync

1. Header & Bot Identity

Bot Display Name

Main title shown at the top of the chat widget header.

Header Subtitle / Tagline

Brief description text displayed below the bot name on the welcome screen.

Header Search Input Placeholder

Placeholder text for the search box on the welcome header card.

2. Getting Started & Starter Prompts

Getting Started Section Title

Getting Started Subtitle

Quick Action Starter Buttons (Prompt Chips)

Prompt 1:

Prompt 2:

Prompt 3:

Prompt 4:

Clickable suggestion buttons on the welcome screen. Empty prompts are hidden.

3. Active Chat & Input Bar

Welcome Greeting Message

First message delivered by the assistant in active chat.

Active Chat Input Placeholder

Placeholder text inside the chat text input during an active conversation.

Active Chat Footer Terms Notice

Small disclaimer text below the message input box.

4. Store Customer Support & Contact Details

These store contact details will be provided to your customers by the AI assistant whenever they ask for help, contact info, or escalation.

Store Support Email

Store email for customer inquiries & order questions.

Store Phone / WhatsApp Helpline

Direct phone number or WhatsApp support line for customers.

Business / Support Operating Hours

Operating hours when your human staff is available.

Store Contact Us Page URL

Link to your store's Contact Us or help page.

Store Physical Address / Location (Optional)

Physical address or headquarters location shared if customers ask.

5. Store Shipping Charges & Delivery Policy

Configure your store's shipping rates, free shipping threshold, and estimated delivery times. The AI assistant will quote these exact rates and policies to customers who ask about delivery costs.

Free Shipping Threshold

Minimum order amount for free standard delivery (e.g. "$50" or "Rs. 999").

Standard Shipping Fee

Standard delivery fee for orders below the threshold (e.g. "$4.99 flat rate").

Estimated Delivery Timeframe

Estimated delivery duration for standard domestic shipments.

Store Shipping Policy URL

Direct link to full shipping terms and policy details.

6. Disclaimer & Legal Notice

Disclaimer Notice Prefix

Disclaimer Link Label

Disclaimer Target Link / URL

Clicking the disclaimer opens this URL in a new tab (or set # to disable link).

7. Widget Options Menu

Support Menu Item Label

Clear Chat Menu Item Label

8. Theme Colors & Appearance

Primary Accent Color

Header gradient start & user buttons

Secondary Accent Color

Header gradient end & borders

Header Text Color

Text on header & dark backgrounds

Bot Message Text Color

Text in bot bubbles & prompt buttons

Live Storefront Preview

Live (Visible)

Live Cart Summary & Checkout Bar:Active (Show)

Active: Live cart items count, total amount, and instant checkout button are displayed in the chat header.

Chatbot Widget Display: Active (Show)

Active: Chatbot widget is visible and fully responsive on your storefront.

Chatbot Widget PositionInfoRight Side

Choose whether the floating chatbot widget launcher appears on the left or right side of your storefront.

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SuccessConfiguration saved

Plan Purchase History (29)

Complete history of all plans purchased by your store. Shopify replaces previous subscriptions upon plan change while preserving full audit history.

FREE Plan$0/moSuccessACTIVE

Purchased: Sep 21, 2026

PRO Plan$79/moInfoREPLACED

Purchased: Sep 21, 2026 • Allocation: 0 msgs/mo

STARTER Plan$29/moInfoREPLACED

Purchased: Sep 21, 2026